How to contact the infrastructure team
1. If you have a question or want to discuss topics, please use our public infrastructure mailing list email@example.com which many admins and other community members regularly read to give support and advice.
2. In case you want to directly get in touch with the infrastructure team, only to post confidential information, or when your message didn't get picked up when needed, please directly poke our admins on a private, nonpublic mailing list by writing to firstname.lastname@example.org
3. If you are savvy enough to directly file a ticket, please do so at our public Redmine instance at https://redmine.documentfoundation.org/projects/infrastructure - do not use BugZilla anymore for filing infrastructure bugs. In case you post confidential information, please do mark the ticket as private.
4. For direct communication, we also have a public IRC channel #tdf-infra on irc.freenode.net, with many admins and other community members regularly online. Be advised that due to the nature of IRC, messages might get missed or overseen. In case you receive no reply in time, please use one of the above contact methods instead.
On a general note: Please decide thoroughly whether contacting individual admins makes sense. The admin team shares the work, and by contacting someone directly, you raise his or her workload and exclude the others from joining. The more public and transparent we work, the better we can gain new contributors.